Shipping Policy
UK Delivery
We aim to dispatch all orders within 0-1 business days of receiving your order.
Standard UK delivery takes 2-3 business days once dispatched.
- FREE delivery on all UK orders over £30
- £3.99 delivery on orders under £30
- Orders are processed Monday–Sunday
- Delivered Monday–Saturday (excludes bank holidays)
We ship using Evri, Royal Mail and Yodel depending on your location and order size.
International Shipping
🇪🇺 Europe:
- Delivered in 3-5 working days via Royal Mail
- Shipping cost calculated at checkout
Order Tracking
Once your order has been dispatched you will receive a confirmation email with your tracking information so you can follow your delivery every step of the way.
Missing or Delayed Orders
If your order hasn't arrived within the expected timeframe please contact us at [your email address] and we will investigate immediately.
Please note we cannot be held responsible for delays caused by couriers or customs.
Contact Us
For any shipping queries please contact us at contact@donnahenry.co.uk
