Frequently asked questions
What makes Donna Henry fragrances different?
Our collections are inspired by iconic interior design eras and created to bring atmosphere, warmth and everyday luxury into the home. Each fragrance is thoughtfully selected to complement contemporary interiors and moments of stillness.
Are your candles hand-poured?
Yes, every candle is hand-poured in small batches in the UK to ensure exceptional quality and attention to detail.
How long do your candles burn?
Our candles provide approximately 40–60 hours of burn time when cared for properly. For the best experience, trim the wick to 5mm before each burn and keep away from drafts.
Are your products safe around pets and children?
Keep all products out of reach of children and pets. Never leave a burning candle unattended. We recommend using candles, diffusers, and room sprays in well-ventilated spaces. If you have pets, ensure they can leave the room freely and always follow product safety guidance.
What is the return policy?
We accept returns on damaged or defective items. If your order arrives damaged, please contact us within 48 hours of delivery and we will be happy to assist.